Shipping, Returns, & Refunds Policy
Last updated: June 29, 2026
Harvest & Bloom Botanicals is committed to carefully preparing and packaging every order. For any order inquiries, shipping questions, or policy clarifications, please contact us directly at harvestandbloomco@gmail.com. Alternatively, you may submit an inquiry through the Contact Form on our website. This policy explains how orders are processed, shipped, and handled after purchase.
1. Order Processing
Each Harvest & Bloom Botanicals product is handcrafted in small batches and carefully prepared before shipment. Orders are processed as promptly as possible while allowing time for careful preparation and packaging. Processing times may vary during holidays, new product launches, or periods of unusually high order volume.
2. Shipping
Orders are typically shipped via USPS Ground Advantage unless otherwise noted at checkout.
Once your order has shipped, you will receive a shipping confirmation email with USPS tracking information.
Delivery times are estimates provided by the shipping carrier and cannot be guaranteed.
3. Extreme Temperature Shipping
Harvest & Bloom Botanicals products are handcrafted with natural botanical oils, butters, and waxes that may temporarily respond to seasonal temperature extremes during transit.
During periods of extreme heat, orders may be scheduled for shipment earlier in the week to help reduce weekend transit delays. During colder weather, products may arrive firmer than expected.
Temporary changes in texture, firmness, or consistency are a natural characteristic of waterless botanical skincare and do not affect product quality or intended performance. Please allow products to gradually return to room temperature before use.
4. Packaging
Every order is carefully packaged to help ensure products arrive safely and in excellent condition.
5. Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact Harvest & Bloom Botanicals within 7 days of delivery.
When possible, please include:
Your order number
Photographs of the product
Photographs of the shipping packaging
Photographs of the shipping label
This information helps us evaluate the issue and provide an appropriate resolution.
6. Returns & Refunds (All Sales Final)
Harvest & Bloom Botanicals enforces a strict All Sales Final policy. Due to the handcrafted, artisanal nature of our small-batch personal care products, we do not accept returns or exchanges under any circumstances once an item has left our care. This policy helps protect the safety, quality, and integrity of every product created.
Fulfillment Errors & Damages: If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery at harvestandbloomco@gmail.com with your order number and photographs of the issue. Each situation is reviewed individually to provide a swift refund or replacement arrangement.
7. Lost or Delayed Shipments
Once a package has been accepted by USPS, delivery is subject to the carrier's operations.
If your package appears to be lost or significantly delayed, please contact Harvest & Bloom Botanicals. We will gladly assist you in working toward a resolution with USPS.
8. Contact
If you have questions regarding shipping, returns, refunds, or your order, please contact Harvest & Bloom Botanicals directly via email at harvestandbloomco@gmail.com. Alternatively, you may submit an inquiry through the Contact Form on our website. Please include your order number whenever possible so we can assist you promptly.